shipping policy
At ZYARA Clothing, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order has been processed and shipped, you will receive a confirmation email with tracking details.
2. Shipping Destinations
- We currently ship nationwide and internationally.
- Delivery availability may vary depending on your location and courier service coverage.
3. Shipping Time Estimates
Estimated delivery times start after order processing:
- Domestic Shipping: 2–5 business days
- International Shipping: 7–14 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
4. Shipping Fees
- Shipping costs are calculated at checkout based on:
- Destination
- Order weight
- Selected shipping method
- Free shipping promotions may be available for limited periods or minimum order values.
5. Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer and are not included in the item price or shipping cost.
6. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Tracking updates may take up to 24 hours to appear.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate.
- ZYARA Clothing is not responsible for delays or losses caused by incorrect or incomplete addresses.
- Additional shipping fees may apply for re-delivery.
8. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
- Include your order number and supporting photos (if applicable).
9. Contact Us
If you have any questions regarding shipping or delivery, please contact our support team.
We’re always happy to help
Info@zyaraclothing.com